A10. Developing Good Working Relationship

Both client and the design resource need to ask if they can work with each other.
Important:

• getting along with others
• relating to them
• initiating conversations
• sharing interests
• finding mutual benefits

Skills/techniques:

• conversational
• communication
• interpersonal

Where the skills needed

• pitch
• networking

Important:

• understanding client's working operations and roles
• being able to say 'yes' or 'no'
• develop ability to play different roles at different stages of the project - acting as a coach, a mentor or a peer

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Fo Major Project

General rules, applicable through the whole process of the project