9 Competitive Factors
1. Price
- Best price for each sale
- Tracking/Predicting Market Trends
- Flexibility
- Re-investment
- Stated Needs
- Implied Needs
5. On-time Delivery (calls, quotes, product, etc.)
6. Order Lead Time
7. Features & Services (non-product related)
8. Sales, Marketing, Brand Name, Reputation
9. Technology
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