Monday, 16 June 2008

Underground Questionnaire - 20 Commuters

Where are you going today?
10 people - to work
3 people - to visit friends/family
8 people - a landmark (tourist)

Do you usually do this journey or is it a one off?
12 people - yes
8 people - no

What frustrates you most about the tube? (top answers)
Delays
Packed trains
Rude People
Confusing Stations and Signs

What do you do for underground information? (top answers)
Check online
Look at signs and listen for announcements
Ask an Underground employee
Pick up free maps and leaflets

What do you do for entertainment? (top answers)
Listen to mp3 player
Read newspaper/magazine/book
Read ads

If you've ever missed your stop, why? (top answers)

Fall asleep
Can't see signs
Mishear the announcement

Do you ever get lost on the underground? Why?

Signs are confusing or misleading
Stations are big
Language problems

Do you understand which exits to get off from the first time you go somewhere?
18 people - No
2 people - Yes

Are you looking forward to the Olympics?
10 people - Yes
10 people - No

Why are you looking forward to the Olympics? (top answers)
Seeing my country play
I enjoy sports
A big special event
Something new for London

Why aren't you looking forward to the Olympics? (top answers)
Too much money spent
I don't care for the Olympics
Load of hassle 

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